• Software solutions that provide technician dispatch capabilities for facility management include CMMS (Computerized Maintenance Management Systems) and EAM (Enterprise Asset Management) platforms.
• Key features often include:
• Real-time tracking of technician locations and availability.
• Automated job assignment based on technician skills and proximity.
• Mobile access for technicians to receive and update work orders.
• These solutions enhance operational efficiency by ensuring that the right technician is dispatched to the right job at the right time, reducing downtime and improving service quality.