Ecotrak Facility Management Software - CMMS

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June 17th, 2025

Team Ecotrak

Maximize Facility Efficiency with Ecotrak’s Facilitator Program 🛠️

Managing multiple locations means managing constant complexity—from service calls to warranties, lease obligations, and asset lifecycles.

Managing multiple locations means managing constant complexity—from service calls to warranties, lease obligations, and asset lifecycles. For growing brands, it’s easy to hit a wall: Do you hire more internal staff to handle the chaos? Or is there a smarter, leaner way?

Enter Ecotrak’s Facilitator program—a strategic extension of your facilities team that drives efficiency, reduces spend, and removes the need for additional headcount.

🔧 1. Do More—Without Hiring More

Hiring and training internal facilities coordinators or admin support takes time and costs money. With Facilitator, you avoid the cost and overhead of growing your team, while gaining access to expert operations support.

Included with Facilitator:

  • Work order management and approvals

  • Vendor onboarding and communication

  • Preventive maintenance scheduling

  • Warranty enforcement and lease oversight

  • Monthly KPI reporting and analysis

💡 Result: One flat monthly fee delivers the impact of a full-time team member—without the payroll burden.

🛡️ 2. Warranty Execution = Real Savings

Thousands of dollars are wasted each year on repairs that should be covered under manufacturer warranty. Facilitator ensures you never pay twice by managing warranty execution from start to finish.

  • Auto-flagging of in-warranty assets

  • Facilitator team verifies coverage and routes claims

  • Savings tracked and reported monthly

Outcome: Clients recover thousands annually in warranty-covered repairs—money that would otherwise slip through the cracks.

🏢 3. Lease Admin with Automated Landlord Routing

Don't spend hours digging through lease agreements. Facilitator automates lease compliance by identifying which repair costs should go to your landlord or property manager—and routing those work orders for you.

  • Lease terms mapped to assets and work order types

  • Landlord-responsible items auto-redirected

  • Follow-up handled by the Facilitator team

Benefit: You avoid paying for repairs that aren’t your responsibility—and save time chasing down lease fine print.

🔄 4. Full Admin Support = No More Task Overload

Whether it’s a chain of restaurants, convenience stores, or gyms, daily operations generate thousands of service requests and decisions. Facilitator handles it all:

  • Centralized work order triage

  • Data entry and asset tracking

  • Vendor response and performance monitoring

  • PM program creation and enforcement

This eliminates the constant bottleneck—and frees up your internal teams to focus on strategy, not service tickets.

📊 5. Visibility, Reporting & Strategic Oversight

With Facilitator, you don’t just run more efficiently—you run smarter.

Monthly reports include:

  • Spend trends and R&M breakdowns

  • Warranty recovery performance

  • Lease claim enforcement

  • Top service issues by location

  • Vendor performance metrics

This turns maintenance from reactive chaos to proactive insight.

📈 Real Results

Before Facilitator:

  • Hiring more coordinators

  • Paying for covered repairs

  • Missed landlord reimbursements

  • Inconsistent vendor management

  • Lack of clarity

After Facilitator:

  • One low-cost partner handles operations

  • Automated warranty execution = direct savings

  • Lease routing ensures you don’t foot the bill

  • Centralized onboarding and monitoring

  • Real-time dashboards and monthly KPI reports

🎯 Final Thoughts

Ecotrak’s Facilitator program is more than a software add-on—it’s a force multiplier for operations leaders. You gain expert support, workflow automation, and powerful reporting—all without the need to hire additional internal staff. From warranty recovery to lease compliance and vendor oversight, Facilitator is how modern facilities teams do more with less.

👉 Interested in scaling smarter?

Learn more at ecotrak.com/facilitator or contact the Ecotrak team to see how Facilitator can work for you.

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